Privacy Policy

Introduction

HORIZON TECH SOLUTION LLC ("Horizon Tech Solution", "we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or otherwise interact with us.

Information We Collect

We collect information you provide directly to us, such as your name, email address, shipping and billing address, phone number, and payment details when you create an account, place an order, subscribe to our newsletter, or contact Customer Care. We also automatically collect certain technical information, including your IP address, browser type, device information, and browsing behavior on our site through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect to: process and fulfill your orders; communicate with you about your account or orders; provide customer support; send marketing communications (where you have opted in); improve our website, products, and services; detect and prevent fraud; and comply with legal obligations.

Payment Security

All payment transactions are encrypted using industry-standard SSL/TLS technology and processed through PCI-DSS compliant payment processors, including Stripe. We do not store your full credit card number on our servers. Cardholder data is tokenized and handled directly by our certified payment processor in accordance with the Payment Card Industry Data Security Standard (PCI DSS).

Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to operate our website, remember your preferences, keep items in your shopping cart, analyze site traffic, and deliver personalized content and advertising. You can control cookie preferences through your browser settings; disabling cookies may affect certain site functionality such as the shopping cart.

Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the right to access, correct, delete, restrict, or object to the processing of your personal data, and the right to data portability, under the General Data Protection Regulation (GDPR). You may also lodge a complaint with your local data protection authority. To exercise any of these rights, contact us at support@horizontechsolution.store.

Your Rights Under CCPA

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, grants you the right to know what personal information we collect, the right to request deletion of your personal information, the right to opt out of the "sale" or "sharing" of personal information, and the right to non-discrimination for exercising these rights. We do not sell personal information for monetary consideration. To submit a request, email support@horizontechsolution.store or call +1 360 545-3037.

Data Sharing & Third Parties

We share your information only with trusted third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping carriers, email delivery, and analytics — all of whom are contractually obligated to protect your data. We do not sell your personal information to third parties.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including to comply with legal, accounting, and tax obligations (typically 7 years for financial transaction records).

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at support@horizontechsolution.store or write to HORIZON TECH SOLUTION LLC, 8206 Louisiana Boulevard NE,, Albuquerque, NM 87113, United States.